Hall Textback Solutions Last Updated: April 12, 2026
Overview
At Hall Textback Solutions, we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we use it. We're committed to being straightforward about this — no confusing legal jargon, just plain English.
This policy applies to our website and any services we provide through it.
Who We Are
Hall Textback Solutions is a Canadian-based AI automation agency operating online. We help businesses reactivate cold leads using SMS and AI. If you have any questions about this policy, you can reach us at [your email address].
What Information We Collect
We collect information in a couple of ways:
Information you give us directly: When you fill out our contact or opt-in form, we collect your name, email address, and phone number. When you book a call through our calendar link, that information is collected and stored through GoHighLevel.
Information collected automatically: Like most websites, we may collect basic data about how you found us and how you use our site. This can include your IP address, browser type, and pages visited. We use this to understand how our website is performing.
How We Use Your Information
We use the information we collect to respond to your enquiries, send you relevant information about our services via email and SMS (if you've opted in), book and manage strategy calls, and improve how our website works.
We don't sell your data. We don't share it with third parties for their own marketing purposes. Full stop.
SMS and Email Communication
By submitting our opt-in form, you're agreeing to receive SMS messages and emails from Hall Textback Solutions. These may include follow-up messages, service information, and relevant updates.
You can opt out at any time by replying STOP to any SMS or clicking unsubscribe in any email. We'll never send you anything you didn't sign up for.
Third Party Tools We Use
To run our business, we use a small number of trusted third party platforms. These include GoHighLevel, which powers our calendar booking, CRM, email, and SMS communications, and Stripe, which processes payments for our services. Stripe is connected through GoHighLevel and we don't collect or store any payment card details directly on this website.
Each of these platforms has their own privacy policy and security standards. We'd encourage you to review them if you'd like more detail on how they handle data.
Data Storage and Security
Your data is stored securely within GoHighLevel's platform. We take reasonable steps to protect your information from unauthorised access, but no online system is 100% bulletproof — we'll always be upfront about that.
Your Rights Under Canadian Privacy Law
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections if anything is inaccurate, withdraw your consent for us to use your data, and ask us to delete your information from our records.
To exercise any of these rights, just get in touch at [your email address] and we'll sort it out promptly.
Changes to This Policy
We may update this policy from time to time. If anything significant changes, we'll update the date at the top of this page. We'd recommend checking back occasionally if that's important to you.